Service:-

CGOLD provide onsite service for any product complaint except for physical damage to the product . The products carry a standard one year warranty for all products .Customer can reach via email or WhatsApp support to the company to register the complaint .

A Customer service executive will call and provide the telephonic /video support if the problem can be resolved or else will share a ticket ID and a technician will visit the customer premises within 24-48 hours .

Please note product installation video /demo video will be shared to the customer on or before the material is delivered to the customer .

Company also provide extended warranty on all its products for 2 years and 3 years which can be availed at the time of buying of the product by purchasing extended warranty packs .